FROM THE FIELD
Tell us what you're seeing.
Some of the most important operational problems are obvious to the people who live with them every day, and difficult to explain through a dashboard, a ticket or a feature request.
If there is something your organization repeatedly investigates, works around, searches for, rebuilds from several sources, or simply wishes technology understood better, tell us about it.
You don't need a solution. Tell us what's hard.
What we would like to hear about.
Categories of problem we are trying to understand. Not a list of things Cogmosis does today.
Call and share the problem.
An AI answers the phone, not a person. It asks a few questions to help us understand the situation, and the conversation is captured for the Cogmosis team to read.
A person here reads every call. We are looking for patterns across many operations, not filing tickets.
IF YOU WANT A REPLYLeave an email address on the call and someone will get back to you. You can also write to info@cogmosis.com and say you are sharing an industry problem.
PLEASE KEEP IT HIGH LEVELDo not share passwords, credentials, trade secrets, controlled information, patient information, personally sensitive information or other confidential material on this call. Describe the problem at a high level. If a more detailed discussion is warranted, we can arrange an appropriate follow-up.
What happens next.
We review what people share to understand recurring industry problems, how work is actually performed, and where current technology leaves gaps.
Sharing a problem does not create a support relationship, a product commitment, a confidentiality agreement, a partnership, or a promise that Cogmosis will build a solution.
FROM THE FIELD
You don't need a solution. Tell us what's hard.
If you would rather write than call, use the contact form and say that you are sharing an industry problem.